The provider of practical artificial intelligence (AI) and pre-built machine learning models, ElectrifAi announces the appointment of Kemi Goss as the Head of Delivery and Customer Success. Kemi will also be joining the company’s global Management Committee.
The 2004-founded company’s new member has an in-depth expertise in information systems as a leader in complex problem solving and solution development, leveraging cloud and data solutions. Kemi comes with two decades of experience in strategic planning and implementation, resource allocation and budgeting, project and program management, managed services solutions, cloud computing/hybrid solutions, IT infrastructure/architecture, engagement management, business transformation and client relationship management.
Kemi has worked in senior-level positions for Amazon Web Services (AWS), The Weather Channel, AT&T, Ericsson, Hitachi Telecom, Cox Communications, Cbeyond Communications, Gwinnett Technical College, and Sanofi Aventis. Her last position as the Senior Cloud Service Delivery Manager at Amazon Web Services saw her establish and foster relationships with C-level clients as a product and solution expert and account manager, including a comprehensive understanding of customer cloud journeys, operational reviews and reporting, and detailed documentation of metrics and disruptions. She captured over $24 million in customer cost savings per year and 85% customer app growth through 99.6% process automation.
“We are pleased and excited to have Kemi join the ElectrifAi team, and we look forward to her breadth of experience and expertise to help drive strong performance and customer experiences. Kemi brings tremendous depth in cloud, delivery, and customer success which are all areas critical to the success of ElectrifAi and our customers,” said ElectrifAi Chief Executive Officer Edward Scott.
